Return & Refund Policy
Return and Refund Policy Last updated: July 1, 2024 Thank you for shopping at Suction Up. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us. Interpretation and Definitions Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions For the purposes of this Return and Refund Policy: Suction Up Inc (referred to as either "Suction Up Inc", "We", "Us" or "Our" in this Agreement) refers to Suction Up Inc, 7726 N First St Box 260, Fresno, CA 93720. Goods refer to the items offered for sale on the Service. Orders mean a request by You to purchase Goods from Us. Service refers to the Website. Website refers to Suction Up, accessible from https://www.suctionup.com/ You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Your Order Cancellation Rights You are entitled to cancel Your Order within 30 days with a 25% restocking fee. The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement.
You can inform us of your decision by:By email: sales@suctionup.com
By visiting this page on our website: http://www.suctionup.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, minus a 25% restocking fee. Conditions for Returns In order for the Goods to be eligible for a return, please make sure that:
• The Suction Up Product were purchased in the last 30 days
• The Suction Up Product is in the original packaging
• The Suction Up Product is not used or damaged
• We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address: 7726 N First St Box 260, Fresno, CA 93720 We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery. Gifts If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return.
Once the returned product is received, a gift certificate will be mailed to You. If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver. Contact Us If you have any questions about our Returns and Refunds Policy, please contact us: By email: sales@suctionup.com By visiting this page on our website: http://www.suctionup.com